[355] Administration Officer

  • Location:Hue
  • Expires in:28/02/2024
  • Main function: Assist in the administration work for the shopping mall and closely connect with all related teams/ departments to ensure that the job is completed within standards.
  • Work location: AEON MALL Hue – 6th Floor, Vietinbank Building, No. 2 Le Quy Don Street, Phu Hoi Ward, Hue City, Thua Thien Hue (Temporary office).
  • Working time: On average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.
  • Report to: Executive/ Senior Executive


  • Process paperwork that strictly follows company procedures: Request For Approval (RFA), Request For Chop (RFC), contracts, payment documents, other documents as requested (25%);
  • Cooperate with the Operation team to monitor tenant execution including compliance and daily process to ensure that the shopping mall regulations are strictly followed and to maintain a high level of customer service (tenant attitude, tenant staff management, violation, insurance, food hygiene, etc.) (25%);
  • Prepare all necessary items & service for the office and the shopping mall operation (office, pantry, meeting rooms, medical room, etc.) and ensure the availability and good quality for furniture, equipment, stationeries, water, photocopy machine, car, taxi, phone, internet, cleaning, etc. (20%);
  • Execute daily tasks to keep the office in smooth operation: receiving phone calls, giving guidance to tenants, preparing roster, preparing meetings, checking stocks, etc. (10%);
  • Be the main person in charge of ES (employee satisfaction) in the shopping mall (10%);
  • Conduct periodical reports as required from line manager (5%);
  • Other tasks as assigned by supervisor or higher managers (5%).


  • Bachelor’s degree;
  • Candidates who have 1 – 2 years of experience in Administration/ Customer Service are preferred;
  • Good at both spoken and written English;
  • Good at Microsoft Office;
  • Good teamwork skill and supporting spirit, be careful;
  • Willing to work in shift.

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