JOB SUMMARY
- Main function: Manage overall operation of shopping mall; control quality of operation activities (building management, training and accounting) to ensure a safe shopping mall with excellent service quality.
- Working location: AEON MALL Hue, No. 8 Vo Nguyen Giap Street, An Dong Ward, Hue City, Thua Thien Hue Province, Vietnam
- Working time: 5 days/week, work in shift ((1 – 2 afternoon shifts (1:30 PM – 10:30 PM) per week)
- Report to: Japanese General Manager
WHAT YOU DO
- Manage all tasks of shopping mall operation of 3 Sections (Administration & Training, Facility & Security, and Accounting) (30%);
+ Functions of Administration & Training: Ensure smooth functioning and operation of the shopping mall by covering Administration, Tenant data Management and Customer Service Management of shopping mall.
+ Functions of Facility & Security: Control & implement facility, security and cleaning management work according to mall standards to assure a clean and safety shopping mall environment to customers.
+ Functions of Accounting: Ensure tenant’s sales reports are fully and exactly recorded. Collect tenant fees fully and correctly and support tenants to reach target. - Formulate annual Operation plan/strategies and manage budget to comply with company/department policy (20%);
- Manage service quality provided by contractors/suppliers to make sure they follow contract terms and conditions and meet AEONMALL’s qualified standards (15%);
- Handle tasks related local government and authorities (If any) (10%);
- Formulate manpower development plan to comply Company requirement (10%);
- Be coordinator with both internal and external departments (10%);
- Other tasks as assigned by General Manager (5%)
WHAT WE REQUIRE
- Bachelor’s degree in Business Administration, Construction, Engineering, Finance or related fields.
- Have 10 years of experience in Customer service, Operation, Project management or related fields.
- Have management skill and experience: team management, budget management…
- Good communication skills in English and Vietnamese.
- Have good teamwork spirit.
- Willing to work in shift.