JOB SUMMARY
- Main function: Follow business and operation situation of tenants in assigned category. Support to improve their sales performance or operation to achieve the company’s targets. Support Sales & Marketing team’s campaigns/ activities to meet the mall’s targets.
- Work location: AEON MALL Tan Phu Celadon – 30 Tan Thang, Son Ky Ward, Tan Phu District, Ho Chi Minh City
- Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays
- Report to: Executive/ Senior Executive
WHAT YOU DO
- Patrol the mall regularly to check tenants’ situation and closely work with tenants for smooth operation (15%);
- Analyze daily sales of tenants to figure out good and bad points, hold meetings with store managers to discuss their product display, staff performance, or cooperated events (if any) (15%);
- Meet with store owners regularly to enhance relationship and push their sales (15%);
- Acknowledge customer complaints and discuss with store managers to find proper solutions (10%);
- Marketing support: support tenants’ promotions and AEON MALL Tan Phu Celadon’s campaigns, and closely work with Marketing team to increase customer numbers and sales volume (15%);
- Leasing support: support to lease storage/ billboards, handle in-out plan of tenants, and guide new tenants through all regulations and procedures to run their business smoothly (15%);
- Process sales report and meeting preparations for tenants (10%);
- Other duties as assigned by supervisors (5%).
WHAT WE REQUIRE
- Bachelor’s degree, any field;
- Candidates with 1 year of experience in Sales, Customer Service, or related fields are preferred. Fresher can be trained;
- Good at both spoken and written English and Vietnamese;
- Good at Microsoft Office;
- Have analyzing and customer focus mindset;
- Good at teamwork and coping with stress;
- Willing to work in shift.
See more about our compensation and benefits