JOB SUMMARY
- Main function: Responsible for all local site related IT issues, provide prompt and effective IT Service and technical solutions for all business stakeholders.
- Work location: Hanoi Head Office, 3rd Floor, East Office, AEON MALL Long Bien, No. 27 Co Linh Road, Long Bien Ward, Long Bien District, Hanoi
- Working time: Monday – Friday, 8:30 AM – 5:30 PM
- Report to: Senior Executive/ Manager
WHAT YOU DO
- Support IT system deployment and operations: Assist in implementing, upgrading, operating, and monitoring IT infrastructure, networks, cloud, including basic administration of Microsoft 365, Active Directory, and EntraID under guidance (20%);
- Execute internal operational processes: Carry out internal operational rules, while supporting the preparation of necessary documentation to ensure smooth and organized workflows (30%);
- Assist in business coordination and requirements gathering: Coordinate with business departments to collect information and support in clarifying end-user requirements (20%);
- Support information security: Participate in implementing measures to control and improve internal information security as directed (15%);
- Assist in vendor coordination: Support communication with vendors and assist in preparing related documents (15%)
WHAT WE REQUIRE
- College or bachelor’s degree in IT or relevant fields.
- Candidates have 1 – 3 years of working experience in relevant fields: IT hardware/software, IT helpdesk, manage software/system development projects is preferred.
- Able to use English at work.
- Good MS skills (Word, Excel, PowerPoint).
- Be honest and careful.
- Be hard-working and adaptable to the needs of the working environment.
See more about our compensation and benefits