JOB SUMMARY
- Main function: Manage, implement and administer Sales and Marketing activities of shopping mall. Largely involve in formulating Sales and Marketing plans, guidelines, policies and short-term strategies as well as setting goals and targets.
- Work location: AEON MALL Ha Long temporary office, 7th floor, SHB Ha Long Building, No. 18, 25/4 Street, Bach Dang Ward, Ha Long City, Quang Ninh Province
- Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 2 OFF days/week but not fixed on weekends, some shifts on public holidays.
- Report to: Japanese General Manager.
WHAT YOU DO
- Formulate annual Sales and Marketing plans and strategies for SC by setting goals and targets based on data analysis, ensuring alignment with the company’s business direction. (15%)
- Develop and manage Sales and Marketing budgets by maximizing income from mall leasing and leveraging sponsorships for various campaigns. (15%)
- Establish Sales and Marketing policies and procedures to improve shopping center operations. (10%)
- Organize impactful activities through brand collaborations in shopping center to enhance its profile. (10%)
- Respond promptly to customer queries, complaints, and suggestions related to Sales and Marketing. (10%)
- Coach, develop, and motivate the Sales and Marketing team to achieve company targets. (10%)
- Build and nurture strong, long-lasting tenant relationships by collaborating with them to ensure their participation in mall activities. (10%)
- Build and foster strong, long-lasting internal relationships with other internal sections and departments to ensure smooth operations and strengthen the organization. (10%)
- Other duties as assigned by management. (10%)
WHAT WE REQUIRE
- Bachelor’s degree, any field.
- Good communication in English and Vietnamese.
- Have at least 10 years of experience in Sales, Marketing, Customer Service, Hospitality management or related fields.
- Being familiar with the local market in Ha Long, including customer behavior, competitors, and industry trends is an advantage.
- Have experience and skills in team management
- Be honest, careful, flexible, determined to support and lead team members to achieve targets.
- Be willing to work in shift