JOB SUMMARY
- Main function: Support digital transformation and e-commerce initiatives to enhance customer engagement, optimize service processes, and drive the growth of AEONMALL Vietnam’s digital platforms.
- Work location: AEON MALL Binh Duong Canary – No. 01 Binh Duong Boulevard, Binh Giao Quarter, Thuan Giao Ward, Thuan An City, Binh Duong.
- Working time: On average 5 days/week in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts/month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.
- Report to: Executive.
WHAT YOU DO
* DX & Ecommerce management
- Plan and implement activities to increase the number of AEONMALL Vietnam mobile application users. (20%)
- Develop and manage digital transformation (DX) projects to enhance customer experience, optimize service and interaction processes (Points program, E-voucher, electronic screens, LCD, LED screens…). (20%)
- Coordinate and supervise stores to manage and improve AMBD’s Ecommerce platform. (15%)
- Monitor and analyze customer data, thereby making suggestions for improvements to improve operational efficiency. (10%)
- Research and update new technology trends, ensuring the application of new innovative solutions in daily work. (10%)
- Manage gift programs, be in charge of implementing paperwork and reporting according to regulations for promotional programs, carry out related documentation work. (15%)
- Other tasks as assigned by supervisors. (10%)
WHAT WE REQUIRE
- Bachelor’s degree, any field.
- At least 1 year of experience related to Marketing field;
- Good at both spoken and written English and Vietnamese.
- Good at Microsoft Office tools for reporting and planning tasks.
- Can use photo editing tools (Canva/ Photoshop/ AI) and video editing tools (CapCut/ Premiere).
- Have creativity, ability to convey messages effectively, and can keep up with new trends & technology.
- Good at teamwork and coping with stress.
- Willing to work in shift.
See more about our compensation and benefits