[534] Facility & Security Officer

  • Location:Da Nang
  • Expires in:31/08/2025

JOB SUMMARY

  • Main function: To ensure the efficient, safe, and cost-effective operation of a shopping mall by coordinating with service providers, handling tenant and building owner relations, maintaining facilities and security standards, and overseeing operational procedures.
  • Work location: 6th floor, UST Tower, 639 Nguyen Tat Thanh, Thanh Khe, Da Nang
  • Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.
  • Report to: Manager/Team Leader.

WHAT YOU DO

  • Monitor and assess the service performance of Aeon Delight Vietnam (service provider) and provide recommendations for quality enhancement and cost efficiency (10%);
  • Coordinate with Aeon Delight Vietnam to address tenant-related incidents involving equipment and technical systems, such as water leaks, malfunctioning roller shutters, power outages, and other similar issues (10%);
  • Present the shopping mall’s operational procedures and regulations to tenants, suppliers, and vendors, and ensure their proper implementation (10%);
  • Maintain a strong relationship with the building owner to ensure timely monthly inspections, payments, and smooth operational arrangements (15%);
  • Parking Fee management to make sure in / out cost in balance (10%);
  • Follow all fit out works, renovation, event setting up in shopping mall and report the schedule and relevant incidents if any (10%);
  • Summarize facility and security data & make report as required from Management (10%);
  • Regularly patrol around shopping mall to ensure all facilities and services providing to customers in good condition (10%);
  • Coordinate with the building owner on situations that impact operations and effectively connect multiple parties to collaborate on solutions (10%);
  • Other duties as assigned (5%).

WHAT WE REQUIRE

  • Bachelor’s degree.
  • Candidates with 1 – 2 years of experience in Building Management. Having additional certifications in safety, compliance, or property management are an advantage.
  • Good at both spoken and written English and Vietnamese.
  • Good at Microsoft Office.
  • Having negotiation & communication skill.
  • Can be able to withstand high work pressure.
  • Willing to work in shift.

See more about our compensation and benefits