[540] Sales & Marketing Executive Hot URGENT

JOB SUMMARY

• Main function: Drive tenants’ sales through marketing activities, campaigns, and events. Ensure tenants’ compliance with mall regulations, maintain a professional image, and create a positive customer experience.
• Work location: 7th Floor, SHB Building, 25/4 Street, Ha Long, Quang Ninh
• Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.
• Report to: Manager/Team Leader.

WHAT YOU DO

• Manage categories to achieve sales targets and implement sales-boosting plans through programs and activities in collaboration with tenants. (15%)

• Develop and execute plans while managing mall communication channels to drive traffic and sales. Support strategy development to build strong and lasting digital connections with customers. (15%)

• Frequently patrol to provide timely customer support and ensure tenants’ image and services comply with company policies. Monitor daily business operations and propose improvement ideas. (15%)

• Develop and implement plans for events and decorations to attract customers to the shopping center. Collaborate with tenants, internal teams, and external partners to ensure smooth and successful execution. (10%)

• Contribute innovative ideas and collaborate with stakeholders to organize sales events and campaigns that promote the mall and boost tenants’ sales. (10%)

• Analyze target customers, social and economic trends, and competitors to enhance campaign content and performance. Evaluate campaign expenses, turnover rates, and customer feedback, and report to supervisors. (10%)

• Maintain strong relationships with tenants, assign tasks, and supervise execution to ensure timely completion and achievement of goals. (10%)

• Collaborate with relevant teams to advertise and promote marketing activities, campaigns, and mall communication content, ensuring smooth and effective implementation. (5%)

• Handle administrative tasks such as requests for approval (RFA), payments, contracts, etc. (5%)

• Perform other tasks as assigned. (5%)

WHAT WE REQUIRE

• Bachelor’s degree.

• 2–3 years of experience in Leasing, Retail, Tenant Relations, or B2B Sales. Candidates with experience in shopping centers, commercial real estate, or retail chains are preferred.

• Proficiency in English and Vietnamese (listening, speaking, reading, writing).

• Proficient in Microsoft Office.

• Strong negotiation and communication skills.

• Ability to work under pressure.

• Willing to work on a shift schedule.

See more about our compensation and benefits