[525] Sales Officer HOT URGENT
- Da Nang Thanh Khe, SHOPPING MALL
- Da Nang
- 31/08/2025
JOB SUMMARY
- Main function: To ensure the smooth daily operation of the shopping mall by managing and coordinating service providers (Facility, Security, Cleaning, Customer Service, etc.), addressing tenant issues, and ensuring compliance with operational standards and procedures.
- Work location: 6th floor, UST Tower, 639 Nguyen Tat Thanh, Thanh Khe, Da Nang
- Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.
- Report to: Manager/Team Leader.
WHAT YOU DO
- Daily check & evaluate quality of nominated service provider to keep Mall always in smooth operation as Facility – Security – Cleaning – Customer Service – etc …Coordinate with contracted service provider to check safety, solve any incidents of tenants regarding equipment and technical systems such as water leaking, broken roller shutter, blackout, etc (15%);
- Coordinate with other nominated supplier to prepare document process as Proposal – Contract – payment…(10%);
- Instruct operation procedures and regulations of shopping mall to tenants, suppliers, vendors and follow their implementation (10%);
- Regularly patrol around shopping mall to ensure all facilities and services providing to customers in good condition (10%);
- Daily coordinate to tenant and service provider to solve any question/ request from tenant & make clear issue to avoid any confusion (10%);
- Follow all fit out works, renovation, event setting up in shopping mall and report the schedule and relevant incidents if any (10%);
- Summarize facility and security data & make report as required from Management (10%);
- Monthly calculation & check cost for tenant as Utilities – Security fee on time. Combine to Accounting team to double check to make sure correction before sending to tenant (10%);
- Support other teams through smooth operation & some suddenly issue as Government inspection / Other require from HQ or Government (10%);
- Other duties as assigned (5%).
WHAT WE REQUIRE
- Bachelor’s degree.
- Candidates with 1 – 2 years of experience in Building Operation experience.
- Good at both spoken and written English and Vietnamese.
- Good at Microsoft Office.
- Having negotiation & communication skill.
- Can be able to withstand high work pressure.
- Willing to work in shift.