[653] Administration Officer

  • Location:Da Nang
  • Expires in:30/09/2026

JOB SUMMARY

  • Main function: Manage and follow up on Admin tasks related to Office Management and Tenant Management; handle RFA procedures and documentation in accordance with HQ regulations; and coordinate with relevant departments in developing and implementing annual plans within the Admin scope.
  • Work location: AEON MALL Da Nang Thanh Khe
  • Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays
  • Report to: Operation Manager

WHAT YOU DO

  1. Prepare training materials and conduct basic and advanced training sessions for tenant staff.
  2. Develop, update, and operate the tenant management system on a daily basis.
  3. Conduct daily inspections and patrols; monitor tenant staff and support tenants with their requests and inquiries.
  4. Receive and handle customer feedback; analyze data and recommend solutions to improve service quality.
  5. Support RFA, RFC, payment procedures, and work schedules in accordance with company regulations.
  6. Support tenant-related administrative tasks and operations, including information collection, medical room, customer shuttle services, and compliance with shopping mall regulations.
  7. Monitor office supplies, equipment, and work tools; support the organization of activities and meetings with Store Managers.
  8. Prepare and submit reports as required by management.
  9. Other tasks as assigned.

WHAT WE REQUIRE

  • Bachelor’s degree;
  • Having 1-2 years of working experience in relevant fields (Office Management/ Operation Admin/ Document Control)
  • Fluent in English
  • Have good teamwork and time management skills;
  • Be honest, careful, and willing to learn;
  • Good at computer skills (Word, Excel, PowerPoint);

See more about our compensation and benefits