JOB SUMMARY
- Main function: Manage and follow up on Admin tasks related to Office Management and Tenant Management; handle RFA procedures and documentation in accordance with HQ regulations; and coordinate with relevant departments in developing and implementing annual plans within the Admin scope.
- Work location: AEON MALL Da Nang Thanh Khe
- Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays
- Report to: Operation Manager
WHAT YOU DO
- Prepare training materials and conduct basic and advanced training sessions for tenant staff.
- Develop, update, and operate the tenant management system on a daily basis.
- Conduct daily inspections and patrols; monitor tenant staff and support tenants with their requests and inquiries.
- Receive and handle customer feedback; analyze data and recommend solutions to improve service quality.
- Support RFA, RFC, payment procedures, and work schedules in accordance with company regulations.
- Support tenant-related administrative tasks and operations, including information collection, medical room, customer shuttle services, and compliance with shopping mall regulations.
- Monitor office supplies, equipment, and work tools; support the organization of activities and meetings with Store Managers.
- Prepare and submit reports as required by management.
- Other tasks as assigned.
WHAT WE REQUIRE
- Bachelor’s degree;
- Having 1-2 years of working experience in relevant fields (Office Management/ Operation Admin/ Document Control)
- Fluent in English
- Have good teamwork and time management skills;
- Be honest, careful, and willing to learn;
- Good at computer skills (Word, Excel, PowerPoint);
See more about our compensation and benefits