[658] Facility & Security Officer

  • Location:Hanoi
  • Expires in:31/10/2026

JOB SUMMARY

  • Main function: To manage and oversee facility operations, maintenance, fire safety, safety inspections, tenant facilities, fit-out and event works, ensuring safe, reliable, and efficient shopping mall operations while coordinating with tenants, contractors, suppliers, and service providers to prevent and resolve incidents.
  • Working location: Aeon Mall Long Bien office, 2nd FIoor, East Office, AEON MALL Long Bien, No. 27 Co Linh Road, Long Bien Ward, Hanoi
  • Working time: On average 5 days/ week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts/ month), OFF days not fixed on weekends, and required to work on some public holidays.
  • Report to: Deputy Manager.

WHAT YOU DO

  1. Manage fire-fighting systems and conduct regular safety inspections to ensure compliance with safety requirements and identify potential risks within the shopping mall. (20%)
  2. Coordinate with Aeon Delight Vietnam to resolve incidents and technical issues related to tenants, equipment, and technical systems etc… (15%)
  3. Follow up on assigned fit-out works, renovations, and event setup activities in the shopping mall, and report progress, schedules, and any relevant incidents to Management. (15%)
  4. Introduce and enforce shopping mall operation procedures and regulations for tenants, suppliers, and vendors, and follow up on their implementation. (10%)
  5. Regularly patrol the shopping mall to ensure all facilities and services are maintained in good condition and provide a safe and comfortable environment for customers. (10%)
  6. Manage and supervise event setup and fit-out works in the shopping mall to ensure construction activities are carried out safely and no incidents occur during execution. (10%)
  7. Manage and follow up on tenant facilities maintenance to ensure all equipment and facilities are properly maintained, safely operated, and free from incidents that may affect mall operations. (10%)
  8. Perform other duties as assigned by Management. (10%)

WHAT WE REQUIRE

  • Bachelor’s degree;
  • Having 2 – 5  years of experience in in managing facility maintenance, fire-fighting systems, safety inspections, and technical systems.
  • Experience in supervising tenant fit-out, renovation, maintenance, and event setup works, with a strong focus on safety and risk control.
  • Experience in a shopping mall or commercial building environment is preferred.
  • Good communication in English & Vietnamese;
  • Ability to work in team and analyze data;
  • Willing to work in shift.

See more about our compensation and benefits