JOB SUMMARY
- Main function: Managing and supporting tenants to maximize sales performance and ensure they comply with mall standards.
- Work location: AEON MALL Binh Tan – No.01, Street 17A, Quarter 11, An Lac Ward, HCMC.
- Working time: On average 5 days/ week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts/ month), OFF days not fixed on weekends, and required to work on some public holidays.
- Report to: Executive/Senior Executive
WHAT YOU DO
- Keep track of tenants’ sales and support if needed to achieve Category’s target and complete daily tasks, including controlling tenants’ image and service based on company policy (25%);
- Encourage and Persuade tenants to contribute value to Mall’s programs to ensure win-win relationship (20%);
- Collect tenants’ information (promotions, activities, sales operations,…) to implement tenants’ push sales and optimize their sales as well as reach more customers (10%);
- Support and prepare for sales event as assigned by Supervisor while cooperating with agency and suppliers of the events on time as scheduled (10%);
- Patrol and frequently check tenants to ensure AEON MALL’s standard services and sales performance (10%);
- Write category monthly report, store manager reports and other reports requested by Supervisors (10%);
- Handle paperwork and document related to tenants, suppliers, agencies on time (10%);
- Other task as assigned by upper levels (5%).
WHAT WE REQUIRE
- Bachelor’s degree;
- Having 1 – 3 years of experience in Customer Service, Consulting, Sales;
- Good communication in English & Vietnamese;
- Ability to work in team and be good at communication skills;
- Having a good customer mindset;
- Willing to work in shift.
See more about our compensation and benefits